The “Settings” tab on the dashboard displays your app ID and allows you to create API keys to use with other applications that connect to your Smooch app. You can generate “account-level” keys that grant permission to your entire account from the dropdown menu in the top right of the page. Simply click your account name and avatar and select “Account” from the dropdown.
We don’t close accounts on Smooch right now. Instead, simply disable your integrations from the overview page.
You can add your teammates directly to the different business systems we support like Slack, HelpScout. Unfortunately, Smooch doesn’t yet provide support for team members to manage the Smooch configuration using their own account, you’ll all have to share the same accounts.
Most of the business systems we support (Front, HelpScout…) provide performance analytics within their platform. You may also find some of the analytics tools in our integrations directory useful.
At Smooch, we believe that you should use the business system that you’re most comfortable with to manage communication with your customers. We make it easy for you to connect to a wide variety of business systems that you can use to engage with your customers.
After these steps you will be able to change your email if needed.
Follow the instruction in How can I unlink my Google Account?