Changelog

June 1st, 2017

• Added Mailgun support to the Linking API
• Added support for new flag primary to the Linking API
• Added support for Facebook 2.0 features
  • Added new conversation:referral event for when a user scans a parametric Messenger code or clicks on a Facebook ad
  • Added new referral schema to the conversation:started event

May 30th, 2017

• Added Dutch translations in iOS SDK 5.6.8

May 26th, 2017

• iOS SDK updated
  • Added ability to localize date format using string files
  • Changed the conversation navigation bar implementation to make it possible to customize the label at runtime

May 24th, 2017

• Added support for Call Buttons to the Messenger channel. Learn more

May 12th, 2017

• Android SDK updated
  • Calls to Conversation.Delegate.onMessagesReceived no longer occur on image upload
  • Progress on image uploads now displays correctly
  • Add synchronicity lock to attempt to fix ConcurrentModificationException
• Added Update App API
• Updated Create App API with new maskCreditCardNumbers option
• Updated Smooch API wrappers to fix issue caused by empty arrays being sent to the server and added reasonable defaults for limit and offset params

May 11th, 2017

• Added a new page in the dashboard which lets you see and manage all of your Smooch apps
• Added the ability to quickly navigate between your Smooch apps from anywhere in the dashboard using name or Id
• Speed and performance have been improved for accounts with a large number of Smooch apps
• The Smooch dashboard was given a facelift for an experience that is more intuitive, productive, and enjoyable

May 8th, 2017

• Added Messenger support to the Linking API through Messenger’s customer matching

April 11th, 2017

• Twitter DM is now a customer channel available on Smooch

April 7th, 2017

• Released Ruby API library for the Smooch API. Available as a RubyGem.
• Released Python API library for the Smooch API. Available as a Pip package.
• Released Java API library for the Smooch API. Available via Maven or Gradle.

April 4th, 2017

• Added delegate methods to allow on-the-fly customization of message display and sending in iOS SDK 5.6.0

April 3rd, 2017

• Added delegate methods to allow on-the-fly customization of message display and sending in Android SDK 4.5.0

March 30th, 2017

• Added support for Messenger webview height, and Messenger Extensions (with fallback URL) in link actions. Learn More

March 17th, 2017

• Mailgun is now a customer channel available on Smooch
• Added menu targeting API and submenu support. Learn More

March 9th, 2017

• Added support for changing display settings for carousel messages. Learn more
• Increased the limit of quick replies before truncation to 11 on Facebook Messenger
• Increased the limit at which Facebook Messenger messages are divided into smaller ones to 640

March 7th, 2017

• Credit card numbers in message text are now automatically obfuscated, and will only display the last 4 digits (ex: ************4242)
• Added revoke OAuth access API. Learn More

March 6th, 2017

• Added channel targeting API. Learn More

March 1st, 2017

• Added delete messages API. Learn More
• Added delete user profile API. Learn More

February 20th, 2017

• Added new conversation:start event in the webhooks for when a user opts in to start a conversation.
• Improved Facebook Messenger linking support in Web Messenger 3.13.0

February 17th, 2017

• Android SDK 4.3.0 & Web Messenger 3.12.0 bring support for location sharing and improved user experience while a message is being sent.

February 14th, 2017

• Added location request support in iOS SDK 5.5.0

January 27th, 2017

• Added location request API. Learn More
• Added support for receiving user’s location. Learn more
• Added Facebook Messenger Payments support. Learn More
• Added new payment:success webhook. Lean more
• Added iOS and Android Push notification configuration API.
  • iOS
  • Android

January 19th, 2017

• Added quick replies support in Android SDK 4.2.0

January 12th, 2017

• Added the “Logs” tab to the web app, which allows you to see delivery events for messages and webhooks.

January 3rd, 2017

• Added quick replies support in iOS SDK 5.4.0

January 2nd, 2017

• Added GET method to channels API. Learn More

December 16th, 2016

• Added text and image type message support in Android SDK 4.1.0
• Added text and image type message support in iOS SDK 5.3.0
• Added new webhook triggers for delivery:success, delivery:failure and conversation:read. Learn more

December 8th, 2016

• Improved API performance for very long conversations

December 2nd, 2016

• Added support for Facebook Messenger list messages
• Added new field type to the create message API
• Reply actions are now transformed into keyboard buttons on Viber

November 24th, 2016

• Added typing indicator support in iOS SDK 5.2.0

November 16th, 2016

• Added typing indicator support in Web Messenger 3.8.0

November 15th, 2016

• Added ability to change email in the account page
• Managed accounts API are now available and let you create apps, configure integrations and generate keys programmatically

November 10th, 2016

• Added suggested replies support in Web Messenger 3.7.0

November 7th, 2016

• Viber is now a customer channel available on Smooch. Learn more
• Updated LINE to support Carousel, Action buttons, Quick replies and Postback. Learn more
• Web Messenger 3.6.0 was released to support Viber and LINE
• Added delete app API

October 28th, 2016

• Added Typing activity API

October 26th, 2016

• Integration directory is now available in the dashboard
• Added Init.ai, Rep, Gorgias, Gupshup, Converse.ai & Dialog Analytics integrations

October 17th, 2016

• Upgraded LINE to support the new messaging API. LINE BOT API support is now deprecated.

October 14th, 2016

• Added pagination support in iOS SDK 5.1.0

September 21st, 2016

• Added support for Facebook Messenger share buttons and quick replies icons.

September 7th, 2016

• iOS SDK 5.0 adds support for iOS 10, replyable notifications, and rich notifications. Learn more

September 2nd, 2016

• Added pagination support on the conversation API
• Web Messenger 3.4.0 adds support for pagination and loads message history as you scroll

August 18th, 2016

• Added persistent menu API with support on Facebook Messenger and WeChat
• Added message transferred counts in the dashboard
• Android SDK 4.0.0 now supports Android 7.0 “Nougat” and Firebase cloud messaging

August 15th, 2016

• Added user linking for the SMS customer channel on Web Messenger 3.3.0. Learn more
• Added user linking API for SMS

August 10th, 2016

• Android SDK 3.2.2 now includes turkish translations

July 29th, 2016

Web Messenger 3.2.0 now supports:

• Being displayed as a button or a tab when closed.
• Color customization from the dashboard.
• Automatic contrast detection for text displayed on top of configured colors.

July 26th, 2016

• Added carousel API with full support for Facebook Messenger and Telegram. Text only fallback for all other channels.

July 13th, 2016

• Added Suggested replies support via the API and via the message syntax

June 29th, 2016

Web Messenger 3.1.0 adds:

• An error banner when sending a message fails
• Auto resize based on window height

June 22nd, 2016

• Added WeChat as a customer channel. Learn more
• Web Messenger 3.0.0 adds notifications and account linking on Facebook Messenger, Telegram & WeChat. Learn more

May 25th, 2016

• Android SDK 3.2.0 allows to manually trigger Smooch push notifications via multiple GCMListener

May 24th, 2016

• Added Email as a customer channel. Learn more