Channel Capabilities v1

The Sunshine Conversations API gives you access to the richest features across the broadest set of messaging channels. This comparison grid provides a comprehensive view of feature support across all available channel. Notice that support level may vary based on channel as well as direction of the message (send or receive). For any questions regarding our feature support, feel free to get in touch with us to discuss your use case.

Full channel support
Partial channel support
Sunshine Conversations hosted only
No channel support
n/a Not applicable or not natively supported on channel
Send (Business to User)
Receive (User to Business)
Content types
Text
Image
File
n/a
n/a
n/a
Emoji
GIF
n/a
Location
n/a
Action types
Link
Extension
n/a
Buy
Postback
Reply
Location Request
Structured messages
Compound Message
Carousel
Form
n/a
List
Indicators
Typing
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
Read
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
Conversation Start
n/a
n/a
n/a
n/a
Delivery Events
Delivered to channel
Delivered to user
n/a
n/a
n/a
n/a
n/a
Account linking
via Web Messenger
n/a
Notification Capabilities
Push capable
Outbound Messaging
Notification
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a