Channel Capabilities v1

The Sunshine Conversations API gives you access to the richest features across the broadest set of messaging channels. This comparison grid provides a comprehensive view of feature support across all available channel. Notice that support level may vary based on channel as well as direction of the message (send or receive). For any questions regarding our feature support, feel free to get in touch with us to discuss your use case.

Full channel support
Partial channel support
No channel support
n/a Not applicable or not natively supported on channel
Send (Business to User)
Receive (User to Business)
Content types
n/a
n/a
n/a
Emoji
n/a
Location
n/a
Action types
Structured messages
n/a
Indicators
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
Read
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
Conversation Start
n/a
n/a
n/a
n/a
n/a
Delivery Events
n/a
n/a
n/a
n/a
n/a
Account linking
Notification Capabilities
Outbound Messaging
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a